1. Who this notice concerns
This notice concerns the Wavekart Digital website and enquiries to its team. The registered controller identity and postal address must be confirmed before this draft is adopted. For privacy questions, contact info@wavekartdigital.com with the subject “Privacy enquiry”. When we process a client’s customer data on their instructions, the client’s notice and the agreed data-processing terms may also apply.
2. Information collected
Enquiry forms request a name, phone number, email address, selected service and message; some also include company information. The supplied enquiry handler includes the submission time and IP address in the email it sends to the team. Hosting and network services may process technical request information such as IP addresses, requested URLs and browser details. Do not include sensitive personal information or passwords in a general enquiry.
3. Purposes and legal bases
Enquiries are used to respond to requests and discuss possible services. Where applicable, steps requested before entering a contract or performance of a contract may provide the legal basis. Business-contact correspondence, proportionate security and handling complaints may rely on legitimate interests, subject to an assessment of those interests and individual rights. Records required by law rely on the relevant legal obligation. Optional marketing or technologies that require consent must have a separate valid consent mechanism; an enquiry is not consent to unrelated marketing. The business must confirm the bases that apply to its actual activities before adopting this notice.
4. Required information
Fields marked as required are needed by the relevant form to process the request. If you prefer not to use a form, you can contact the team by email or telephone. Information needed to perform a service or meet a legal obligation will be explained when requested.
5. Recipients and external services
The supplied handler uses the hosting environment’s email facility to send an enquiry to info@wavekartdigital.com and may send an acknowledgement to the visitor. Hosting, email and network providers therefore support delivery and operation. Provider names, processing locations and any other recipients must be confirmed for the production environment. Google Fonts and externally hosted images can receive connection information when loaded. Opening Google Maps, WhatsApp, social networks or review links takes you to services with their own privacy practices.
6. How long information is kept
Retention should be limited to the purpose for which information is collected. Relevant criteria include whether an enquiry remains active, the duration of a client relationship, accounting or other legal requirements, dispute periods and backup cycles. The business must confirm its actual deletion schedule and supplier retention settings; this draft does not represent that a deletion process has already been implemented.
7. International processing
The business works across several countries and its providers may process data outside your country. Actual locations and transfer arrangements need to be confirmed. Where GDPR restrictions on international transfers apply, an appropriate legal mechanism and any required assessment or supplementary protection must be established. This notice does not assert that a particular provider agreement or transfer safeguard is already in place.
8. Your rights
Depending on the law that applies and the circumstances, you may have rights of access, correction, deletion, restriction, objection and portability. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may complain to the competent supervisory authority. See GDPR & Privacy Rights for request information. Contact info@wavekartdigital.com; include only the information needed to locate the relevant interaction.
9. Security and automated decisions
Access controls, account security, appropriate sharing arrangements and retention practices must be maintained in the operational environment. No internet transmission is risk-free. The supplied website code does not implement automated decisions producing legal or similarly significant effects; any additional CRM, hosting or business tooling needs separate review.
10. Children and updates
This website offers business services and is not designed to solicit information from children. If a child’s information has been submitted, contact the team so it can be assessed. Material changes to actual processing should be reflected in this notice and communicated where required.