Website health review
Inventory the platform, extensions and critical integrations. Identify access needs, known problems and priorities before the maintenance plan begins.
WEBSITE CARE / ONGOING SUPPORT
Keep your website ready for the next customer.
A website needs care after launch. We help businesses plan updates, backups and routine checks so their digital marketing has a dependable destination.
Built around your business
Website Maintenance (AMC) with a clear purpose.
Website maintenance protects the everyday journeys your business relies on: finding a service, making an enquiry or completing an order. Our annual maintenance contract scope is based on your platform, integrations and operational needs, with clear responsibilities for ongoing support.
For business websites and online stores that need regular upkeep or a more organised support process. We assess an existing site before agreeing coverage, including any issues that need separate repair work.
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A practical scope. Useful deliverables.
We agree the priorities, deliverables and responsibilities before work begins. Your proposal defines the final scope.
Updates and compatibility checks
Plan supported software updates and check key pages afterwards. Use a staging environment where available and appropriate.
Backups and restore planning
Agree backup frequency, retention and responsibility. Include restore checks in the scope so recovery is more than a file on a server.
Journey and availability checks
Check agreed enquiry or checkout journeys and review availability alerts. Escalation times and monitoring coverage are defined in your plan.
Performance and content care
Review loading issues, broken links and agreed content updates. Larger redesigns and feature development are separately scoped.
Maintenance reporting
Document work completed, issues found and recommended next actions. Keep renewal, hosting and licence responsibilities clear.
AI, applied thoughtfully
Use automation to flag issues; keep people responsible for changes.
Automated checks can surface broken journeys, unusual errors and slow pages for investigation. We prioritise issues by customer impact and review changes before applying them. Automated alerts support a maintenance process; they do not replace backups, testing or accountable support.
Explore AI SEO, GEO & AEO →How we work
From first conversation to the next improvement.
A shared plan keeps the work focused and makes progress easier to review.
Meet our working processAssess
Review the platform, access, current condition and recovery options.
Agree coverage
Document tasks, backup responsibilities, response arrangements and exclusions.
Maintain
Perform agreed updates and checks, recording outcomes and exceptions.
Report
Share completed work and prioritise improvements that fall outside routine maintenance.
What we review together
Measure the work that matters.
We confirm the baseline, reporting sources and useful indicators during discovery. Outcomes depend on your starting point, scope and market.
- Critical journey checks
- Backup and restore checks
- Outstanding issues
- Page performance
Client feedback
What clients say about Wavekart Digital
Agency-wide review summaries reproduced from our existing website. These are summaries, not direct quotations or results promised for this service.
Phil Gallagher
Praised the SEO team for lifting keyword rankings and clearing up technical issues, crediting clear communication for a smooth, results-driven process and a noticeable traffic boost.
Greg Wearmouth
Said past ad spend hadn't paid off until working with a team that truly understood the business goals, singling out the PPC and content teams as exceptional.
Fiona Hay
Hired the team on a friend's recommendation to get her website appearing on Google and was satisfied with the ongoing visibility work in progress.
Ezydry Carpet Cleaning
Called the experience a pleasure, praising the impressive website design and the patience shown through multiple rounds of changes and advice.
Before we begin
Your questions, answered.
Need a plan for your business? Tell us what you want to improve and where you are starting.
What does an AMC include?
An annual maintenance contract can include updates, backups, checks and agreed support. The exact tasks, frequency and response arrangements are documented in your proposal.
Can you maintain a website built by someone else?
Yes, subject to a technical review, access and platform support. Existing defects may need a separate repair scope before ongoing care begins.
Does maintenance include hosting and paid licences?
Only when stated in the proposal. Hosting, premium extensions, domains and third-party subscriptions may remain separate costs.
Can you help with an urgent issue?
Contact us with the affected URL and symptoms. We will confirm availability and the next steps; continuous emergency coverage is not assumed.
Your next step
Let’s build a plan for your business.
Share your website, goals and current challenges. We’ll discuss the priorities and prepare an appropriate scope.